In the modern retail landscape, "big box" stores often trade expertise for volume, leaving customers with subpar products and no after-sales support. About Clean was built to bridge this gap. As a premier national franchise group, we are the destination for high-quality vacuum cleaners, professional-grade cleaning chemicals, and specialized consumables.
With a presence across Australia and New Zealand, About Clean is more than just a retail store; we are a service hub. Our franchisees bring up to 25 years of experience to their local communities, offering a "one-stop-shop" for sales, expert repairs, and technical advice. For the business owner seeking a stable, service-oriented retail model with significant growth potential, About Clean offers a brand built on trust, durability, and a "Best Value Guarantee."
The About Clean Advantage: A Multi-Stream Revenue Model
The strength of the About Clean model lies in its diversity. Unlike traditional retailers that rely solely on new product sales, our franchisees benefit from three distinct revenue streams:
1. Premium Product Sales
We stock the world’s leading brands, including Bissell, Hoover, Electrolux, Sauber, Pullman, and Sebo. From entry-level domestic vacuums to advanced commercial cleaning systems, our range is curated for performance. Whether a customer needs a pet-friendly cordless unit or a heavy-duty upright for a medical facility, they come to us for the best in the business.
2. Service & Repairs: The "Lifelong Relationship"
We don’t believe in one-time transactions. Our expert technicians offer comprehensive repair and maintenance services for most brands, with packages starting from $29.95. This service department drives consistent foot traffic and builds deep customer loyalty—when a vacuum breaks, the community knows where to turn.
3. Spare Parts & Consumables
We are experts at sourcing difficult-to-find parts, bags, filters, and tools. This high-margin "repeat" business ensures that even between major purchases, customers return to About Clean for their ongoing maintenance needs.
Why Choose About Clean? Modern Retail for a Changing World
We have evolved the traditional retail model to meet the needs of the 2026 consumer. Our systems are designed to provide total flexibility and an exceptional shopping experience.
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Omni-channel Excellence: Our customers can shop online from the comfort of their homes or visit us in-store to see the latest technology in action. We offer a seamless Click and Collect service, driving online traffic into your physical store.
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Sustainability Focus: In an age of "throwaway" culture, About Clean stands for longevity. We source energy-efficient products and manage trade-in programs that ensure redundant products are disposed of responsibly.
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Expertise as a Service: Our "Product Guidance" system ensures customers get exactly what they need—whether it’s for deep carpets, hard floors, or industrial spaces—reducing returns and increasing satisfaction.
The Opportunity: National Expansion
With a solid foundation of 15 successful stores and 8 franchised businesses already thriving, About Clean is entering a major expansion phase. We are currently seeking motivated Brand Partners to establish new "Greenfield" sites or take over existing territories in the ACT, NSW, NT, QLD, SA, TAS, VIC, and WA.
The Financial Blueprint
We offer a transparent and scalable entry into the retail sector:
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Establishment Range: $104,000 to $455,000.
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What’s Included: This investment covers your site selection and evaluation, equipment, fixtures, fittings, signage, IT systems, shop fittings, and initial inventory.
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Low-Entry Deposits: For "Greenfield" sites, a simple 10% deposit is payable upon signing a Letter of Offer, which is fully applied toward your Initial Franchise Fee.
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Ongoing Growth: Our fee structure is designed to support your success. We utilize a 3% Royalty and a 3% Marketing Levy based on gross revenue, ensuring that the national brand works as hard for you as you do for your customers.
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Standard Term: 5 years or more, with options to renew, giving you a long-term horizon to build local equity.
Is This the Right Move for You?
About Clean is looking for enthusiastic individuals who are passionate about service and want to be the "Cleaning Experts" of their local community.
You don't need decades of vacuum experience—we provide the training and the systems to turn you into a specialist. What you do need is a commitment to customer satisfaction and a drive to lead a successful retail team. Whether you are looking to start a fresh "Greenfield" location or acquire an established business from a retiring franchisee, About Clean provides the foundation for your success.
The demand for clean, healthy homes and workplaces has never been higher. Are you ready to lead the way?