"The best thing about being a PACK & SEND business owner is the ability to grow in different areas within the business." Dimity Bullen-Nicholas
"Love the fact that I'm actually in charge of my own business and responsible for my business growth and the profit that comes from that" Adam Miles
"The happiest part of being a PACK & SEND franchisee is I operate our franchise as a family and there is no I in team." Deborah Nikorima
PACK & SEND is Australia's leading and most recognised parcel courier and freight delivery reseller. Having been established for more than 30 years, we consolidate the services of the world's top parcel and freight carriers into a single access point under our brand.
Our mission is to develop the most comprehensive, convenient suite of retail and technology solutions the logistics industry has ever seen. That means as a franchisee, you will own a business with innovative and forward-thinking products and services, with the opportunity to build revenue through multiple revenue streams. There is simply no other franchise logistics business model like PACK & SEND in the world!
Why PACK & SEND?
Owning and operating a PACK & SEND franchise business is easier than you may think. Here are a few reasons:
• No experience needed. Comprehensive training, ongoing support and resources to help you succeed
• Earn income through multiple revenue streams – in store, over the phone, online and through eCommerce
• 5-Star Franchise System, independently rated as a by FRANdata since 2019
• PACK & SEND is an innovative brand that is constantly delivering eCommerce and logistics technology solutions, keeping our Franchise Partners at the forefront of the eCommerce evolution
• The PACK & SEND brand opens doors, confirms credibility, motivates the buyer and instils customer loyalty
• Our customers LOVE our brand, and our world class customer service has culminated in PACK & SEND winning 'Best Courier Service' by ProductReview.com.au for the 4th time in 5 years
• We provide a Brand Lead Guarantee valued at over $100,000 for your first year, if you open a Service Centre in a new territory
• A PACK & SEND Service Centre operates 5½ days per week
• PACK & SEND has been in business for over 30 years with continual growth. We are one of Australia's leading & reputable franchise businesses
Here are some of our services and solutions we offer:
• We pack anything! Small, large, fragile, unbreakable, delicate and valuable
• We send everything! Packed, unpacked, parcels, boxes, pallets, crates and shipping containers
• We deliver anywhere! With our local, interstate, overnight, international road, air, and sea freight options
• We service everyone! Small and large businesses, e-Tailers and eCommerce, consumers and online sellers
We simply, 'Save Our Customers, Time, Trouble and Money' with their Parcel, Freight and Logistics requirements.
If you have the drive to be in business for yourself but not by yourself, you have the hunger to succeed and are sales / customer service orientated, then we want to hear from you. Now is an ideal time to explore your business future, research a PACK & SEND franchise opportunity, and realise your entrepreneurial capabilities. Click on the Enquire Now button and we will be in touch with you shortly.
PACK & SEND is part of the MBE Worldwide global family, which includes independently owned PostNet, AlphaGraphics, and Mail Boxes Etc branded franchise service centres, spanning 2,800+ locations in over 50 countries with system-wide annual sales in excess of US$1 billion. Being part of the MBE Worldwide family assures an even stronger future for the PACK & SEND brand.
What our Franchise Partners say
Dimity Bullen-Nicholas, Townsville, QLD
"Before I started PACK & SEND I owned a florist and my partner owned an air conditioning business. What motivated us to buy a PACK & SEND was we looked at all different businesses but we found that PACK & SEND just kept coming up as the most reliable, had good systems, the people seemed really happy in the systems, yeah, they were just getting back to us straight away, which we found was, you know like, really good form from their head office as well which has seen that it was just going to be performing really well the best thing about being a PACK & SEND business owner is the ability to grow in different areas within the business. There's lots of ways that you can spread out and be able to bring in Revenue in different areas. Gives you a lot of options. Locally I run my own networking business which has been able to bring in a lot of business through our doors. We also do collaborations with other businesses locally in Townsville, being able to connect with other people in the communities."
https://www.youtube.com/watch?v=EHzwHMZxvj4
Adam Miles, West Perth, WA
"The best thing about being a PACK & SEND business owner for me is definitely the work-life balance. I I've actually found that has increased a hell of a lot since moving over, but I also love the fact that I'm actually in charge of my own business and responsible for my business growth and the profit that comes from that. If you were to ask me for any secrets about how to grow the business and how to get good results in business growth for me I look at it as twofold. People in business on the business side I've got a firm belief that if you can't measure it you can't manage it and I'm all about setting goals and visualising the goals so you know, we've always had a turnover goal for the year that we track and monitor on a weekly basis, as well as a monthly basis, and on the people side of it, I guess it's twofold there you look after your customers and you look after your team, so making sure that your team are happy and making sure that you're also engaging with every single customer at every opportunity."
https://youtu.be/SKFXX1qOpCM
Deborah Nikorima, North Lakes, QLD
"The decision for me to choose a PACK & SEND franchise would be the excitement of a new challenge and just having the flexibility of owning it and working my hours. My three words to sum up PACK & SEND would definitely be 'Exciting', 'Challenging', and 'Success'. The three benefits that I've experienced by being a PACK & SEND franchisee would be building a rapport with my new customers, learning the services that we have to offer and also being a part of a new challenging freight forwarding customer service business. The happiest part of being a PACK & SEND franchisee is I operate our franchise as a family and there is no I in team."
https://www.youtube.com/watch?v=Si7h-ZKYCcg
