PACK & SEND Crows Nest | Well Established Freight & Logistics Opportunity

PACK & SEND Crows Nest is a well-established logistics and service business located in one of Sydney's most connected and evolving commercial precincts. Operating since July 1994 and under the current owner's care since December 2011, the business has built a strong local reputation through dependable service, practical problem-solving and long-standing customer relationships.
Located in St Leonards / Crows Nest, the service centre sits within a highly active business corridor servicing a wide range of industries including medical, technology, insurance, finance, marketing and professional services.

The recent opening of the Crows Nest Metro Station, together with continued precinct development planned through 2036, has further strengthened the area's accessibility and
 long-term appeal.
PACK & SEND Crows Nest operates with a mature and diversified customer base. Approximately 70 percent of revenue is generated through business customers, with many key accounts having remained with the service centre for more than 10 years.
 The business is well positioned within a highly active commercial area, with access to a broad mix of medical, professional and service-based customers. It also benefits from a steady retail
customer base, supported by convenient access and parking.

Key Features:


  Established PACK & SEND service centre since July 1994
  Current owner since December 2011
  Approx. 70 percent business customer revenue
  Long-term repeat client relationships
   Broad customer mix across multiple industries
  Google review rating of 4.6 stars
  Backed by a nationally recognised franchise brand
  Experienced team already in place
  Walk-in walk-out sale with systems and equipment included


This is a genuine turnkey opportunity with:


   Established premises and fit-out
  Existing customer database
  Operating systems and freight management software
  Trained staff and operating processes
  Existing phone lines and infrastructure


Owning and operating a PACK & SEND Service Centre is rewarding helping people save time, trouble and money with their parcels and freight.

Over 30,000 customers have rated us, resulting in PACK & SEND receiving the 'Best Courier Service in Australia' award multiple times.  Check out what customers think of our business model in the Reviews section on our website.

PACK & SEND is a leading light in franchising, being the recipient of several franchising achievements. This includes being rated a 5 STAR Rated franchise system since 2019 by FRANdata. 

Some of the benefits of owning a PACK & SEND franchise are:


  Growing eCommerce Parcel Market - Have the confidence of knowing a simple but compelling market reality; growing trade via the internet is increasing the demand for sending packed and unpacked goods via courier.
  World Class Business Systems - You are fully equipped with the systems, resources, network, technology, and expertise to exploit the explosive growth in the transportation of goods.
  'No Limits' to Your Sales Growth - Literally everyone is your potential customer. From Blue-chip corporations, SMEs, tourists, backpackers, eBayers, householders and government departments.
  Brand Strength - With over 28 years history and international retail footprint of more than 150 locations, the PACK & SEND brand opens doors, confirms credibility and attracts loyalty. Our website, Call Centre and retail network deliver you consistent enquires from day one. 
  Great Work-Life Balance - A key benefit of owning a PACK & SEND Service Centre is that you are only operating 5½ days from retail premises.
  Earn Residual Income- 24/7 - Get the best of both worlds - Online & Retail. With a combination of 'bricks & mortar' Service Centre sales and eCommerce parcel delivery sales.
  High Profit Margin Products and Services - Many of PACK & SEND's services are operating at high gross profit margins. Transactions can gross anything from a few dollars to $80,000+
  Low Cost Retail Business Model - Our retail business model has a low staff requirement and low non-perishable inventory.
  Multi-Centre Franchise Opportunities - You have the opportunity to expand your footprint within the brand. We have a number of multi-unit franchise owners who acquire Service Centre after Service Centre. 


MARKETING SUPPORT

Your marketing support includes:


  Social media management 
  Search engine marketing and search engine optimisation
  PACK & SEND website
  Website Live-Chat service
  Online customer review management
  Google Business Profile optimisation
  Digital campaigns
  1300 Call Centre
  Point of Sale (POS) material


With the support of your Network Sales and Operations (NSO) Manager and our experienced Marketing team, all your marketing needs are covered locally and nationally. 

TRAINING PROVIDED

PACK & SEND provides 4 weeks of comprehensive initial training.


  2 weeks virtual induction training program hosted by PACK & SEND THQ. Learn everything from strategy to technology (includes 2 practical days in a Service Centre)
  1 week 'hands-on' practical training in a Service Centre 
  1 week of on-site training in your own Service Centre 


PACK & SEND's network of experts, Operations Manual, meetings, workshops, improvement programs, webinars & National Conference are an integral part of ongoing training & knowledge sharing.  

SKILLS

No experience in business or the freight, logistics & parcel industry is required.

If you are a creative problem solver who goes the extra mile, if you understand the importance of providing quality customer service and if you love to close sales and develop business relationships, our 'No Limits' culture and proven business model is for you! Complementing your skills in sales, business development, account management, and customer service.

Our franchise system is built for go-getters!

FRANCHISE HISTORY

Founded in 1993, PACK & SEND is an Australian success story that has experienced significant success locally and expanded its network to New Zealand and the UK. Our success over 28 years comes down to our ability to always adapt and evolve. PACK &SEND today is a technology driven enterprise operating a technology business within its operations to develop and support innovative, scalable and transferable proprietary technology products so as to provide eCommerce customer solutions, increased sales and increased productivity for our franchisees.

In 2021, PACK & SEND joined the global family of MBE Worldwide, which includes independently owned PostNet, AlphaGraphics, and Mail Boxes Etc branded franchise service centres, spanning 2,800+ locations in over 50 countries with system-wide annual sales in excess of US$1 billion. Being part of the MBE Worldwide family assures an even stronger future for the PACK & SEND brand. You can learn more about MBE Worldwide on their website.

AWARDS

 5 Star Rated Franchise System since 2019

 [Web Link Censored] Award - Best Courier 2019, 2020 - 2023

 FCA Excellence in Marketing - 2018

 FCA Franchisor of the Year 2007

 FCA Franchisor of the Year - Retail Category 2007

OTHER INFORMATION 

Length of Agreement

10 years + 10 years